Privacy Policy

1. Who we are

PeiParts (“we”, “us”) supplies Lectra compatible cutter parts to garment, furniture and composite manufacturers and distributors worldwide. This website is operated by PeiParts. You can reach us at sales@peiparts.com.

2. Information we collect

We collect only what you choose to send us, and basic technical data generated when you visit the site.

• Enquiry details – name, company, email address, phone or WhatsApp number, country, Lectra model, part or reference numbers, and any message, photo or drawing you submit through our quote and contact forms.
• Messages – the content of emails or WhatsApp messages you send to us.
• Technical data – IP address, browser type, device, pages viewed and referring page, collected through server logs and cookies.

3. How we use your information

• To identify the part you need, confirm compatibility and reply with price, lead time and packing details.
• To process, ship and support your orders, including customs and logistics paperwork.
• To answer questions, provide after-sales support and send order-related updates.
• To keep the website secure, understand how it is used and improve it.

We do not sell your personal information.

4. Sharing your information

We share information only when needed to serve you: with freight forwarders, couriers and payment providers to fulfil your order; with hosting, email and analytics providers that process data on our behalf; and with authorities where the law requires it. These parties may only use your information to provide their service to us.

5. Cookies

The site uses cookies and similar technologies to keep pages working, remember preferences and measure traffic. You can block or delete cookies in your browser settings; some features may not work as intended if you do.

6. Third-party links and messaging

Our pages link to services such as WhatsApp, Facebook, LinkedIn, YouTube, TikTok and Instagram. When you use them, your data is handled under their own privacy policies, which we do not control.

7. Data retention and security

We keep enquiry and order records for as long as needed to serve you and meet legal, tax and accounting obligations, then delete or anonymise them. We use reasonable technical and organisational measures to protect your information, but no method of transmission over the internet is completely secure.

8. International transfers

We work with customers worldwide, so your information may be processed in countries other than your own. By contacting us you understand that your information may be transferred for this purpose.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, or to object to its processing. To make a request, email sales@peiparts.com and we will respond within a reasonable time.

10. Children

This website is intended for business customers and is not directed at children.

11. Changes to this policy

We may update this policy from time to time. The latest version is always on this page, with the date below.

12. Contact

Questions about this policy? Email sales@peiparts.com or message us on WhatsApp.

Last updated: October 26, 2026